Terms

1. About these terms

These terms apply when you use thesplitslab.co.uk and app.thesplitslab.co.uk, our free planner and other free content, and the Race Pack. Please read them, together with our Disclaimer, Refund policy and Privacy notice. By using the site you accept these terms. If you don't accept them, please don't use the site.

Who we are. The Splits Lab is a trading name of A. Brooman ("we", "us"). Contact: hello@thesplitslab.co.uk.

2. Buying the Race Pack

• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
• When you buy the Race Pack you buy it from Paddle under Paddle's Buyer Terms. Paddle takes your payment, charges any VAT and sends your receipt. We then make the Race Pack available to you under these terms.
• The price is shown before you pay (currently £5 including VAT). It is a one-off payment, not a subscription.
• You must be 18 or over to buy the Race Pack. By buying it you confirm that you accept these terms and our Refund policy.

3. Your licence to use the Race Pack

• The Race Pack is a planning tool that runs in your web browser. It includes a sweat and fluid log, a race-day drinking plan built from a weather forecast, a gel and pace band plan, a carb-loading planner, a practice plan and a race-week checklist.
• We give you a personal, non-exclusive, non-transferable licence to use it for your own non-commercial purposes. It unlocks in your browser after payment. One purchase unlocks up to 3 devices; restoring your own backup doesn't count towards the 3.
• You must not share, publish or sell your unlock, order reference or backup files; copy, resell or offer the pack (or anything built from it) to others; try to get around the unlock; or copy, scrape or reverse-engineer the pack, except where the law allows you to.
• If you seriously break these terms, we may end your licence. If you get a refund, your licence ends and you must stop using the pack.

4. Free tools and content

Our free planner, posts and other free content are provided free of charge, "as is", for general information. We don't promise that they are complete, accurate, up to date or suitable for you.

5. Health and safety: please read

• Everything we provide is general information drawn from published research. It is not medical, dietetic or other health advice, it isn't tailored to you by a professional, and using it doesn't create any professional relationship between us.
• Plans and figures are estimates. They are based on studies of other people and on what you enter, and they can be wrong for you. Weather forecasts (from MET Norway) and product figures (from makers' labels) can be wrong or change.
• Decisions about your training, racing, eating and drinking are yours. Speak to a doctor or registered dietitian before relying on a plan, especially if you are pregnant, have a medical condition or take medication.
• Treat any plan as a starting point and listen to your body. Never force yourself to drink: drinking too much can cause hyponatraemia (low blood sodium), which can be fatal. If you feel unwell, stop and get medical help.

6. Your data and backups

The Race Pack keeps your runs and plans in your browser, not with us, so you are responsible for keeping backups. Clearing your browser's data can delete them, and we can't recover them. Backups you choose to save to a file or to your own Google Drive are held by you or by Google under Google's terms.

7. Availability and changes

• We provide the site, the free tools and the Race Pack "as available". We don't promise they will always be available, uninterrupted, error-free or compatible with every device or browser.
• We may update, change, suspend or withdraw any of them, for example to improve them, fix problems or reflect new research or the law. Where a change to the Race Pack would make it significantly worse for you, we'll tell you on the site and you can ask for a refund.
• If we permanently withdraw the Race Pack within 12 months of your purchase, we'll arrange a refund of the price you paid.

8. Our content

We (or our licensors) own the site, our posts, the planner and the Race Pack, including their text, graphics, code and design. You may view them, print or save your own plans, and share links to our pages. Otherwise you may not copy, republish or sell our content without our written permission.

9. Our responsibility to you

• What we don't exclude. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; under the Consumer Rights Act 2015 for faulty digital content, including any right to a repair, replacement or refund, or for damage to your device or other digital content caused by our failure to use reasonable care and skill; or for anything else that the law does not allow us to exclude or limit. This clause 9 is subject to this paragraph.
• Free tools and content. To the fullest extent the law allows, we are not liable for any loss or damage arising from your use of, or reliance on, our free tools and content.
• Your decisions. We are not responsible for loss or damage arising from decisions you make about your training, racing, eating or drinking, from your not following the safety guidance in clause 5 and our Disclaimer, or from your use of the Race Pack in breach of these terms.
• Losses we can't foresee. We are not responsible for loss or damage that was not a foreseeable result of our breaking these terms or failing to use reasonable care and skill.
• Business losses. The site and the Race Pack are for personal use only. We are not liable to you for any loss of profit, business, business opportunity or revenue.
• Events outside our control. We are not responsible for delays or failures caused by events outside our reasonable control, including failures of hosting, internet or third-party services.
• Third-party services. Paddle, Google, Instagram, OpenStreetMap, MET Norway and other services we link to or use are provided by others under their own terms, and we are not responsible for them.
• Overall cap. Our total liability to you for all claims arising from or connected with the Race Pack, whether in contract, tort (including negligence) or otherwise, is limited to the price you paid for it.

10. Complaints

If you're unhappy, email hello@thesplitslab.co.uk and we'll try to put things right. Questions about payments, receipts and refunds can also go to Paddle at paddle.net.

11. General

• These terms, our Refund policy and Paddle's Buyer Terms are the whole agreement about the Race Pack between you, us and Paddle.
• We may transfer our rights and obligations under these terms to someone else; we'll make sure this doesn't reduce your rights. You may not transfer yours.
• Nobody else has any right to enforce these terms.
• If a court decides that part of these terms is unenforceable, the rest still applies.
• If we don't enforce a term straight away, we can still enforce it later.
• We may update these terms. The version in force when you bought the Race Pack applies to that purchase, unless the law requires otherwise.

12. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you live elsewhere, you keep any protection given to you by the mandatory consumer laws of your country.

Last updated: 14 November 2026